CBREX
CBREX is the world’s largest recruiting agency marketplace that offers a platform powered by AI to streamline the hiring process. It provides companies with access to a vast pool of pre-screened talent and a network of specialized recruiting agencies, enabling efficient and cost-effective hiring across various industries and geographies. By leveraging advanced technologies, CBREX enhances recruiter productivity and reduces hiring times, all while ensuring a smooth communication process between participating agencies and employers.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
Customer Support, Italian
March 17
CBREX
CBREX is the world’s largest recruiting agency marketplace that offers a platform powered by AI to streamline the hiring process. It provides companies with access to a vast pool of pre-screened talent and a network of specialized recruiting agencies, enabling efficient and cost-effective hiring across various industries and geographies. By leveraging advanced technologies, CBREX enhances recruiter productivity and reduces hiring times, all while ensuring a smooth communication process between participating agencies and employers.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
📋 Description
• Provide customer support in Italian for inquiries related to products, services, orders, and billing via phone, email, and chat. • Troubleshoot and resolve customer issues with efficiency and professionalism. • Collaborate with internal teams to address more complex issues and ensure customer satisfaction. • Maintain detailed and accurate records of all customer interactions in the system. • Follow company guidelines and procedures to ensure consistent service delivery. • Meet or exceed individual and team performance metrics, including response time and resolution quality.
🎯 Requirements
• Native Italian speaker with excellent written and verbal communication skills. • Fluent in English for internal communication and documentation. • Previous experience in customer service, call centers, or related roles is preferred but not mandatory. • Strong problem-solving abilities and a customer-first attitude. • Proficiency in using computers, CRMs, and customer support software. • Ability to work effectively in a team environment and handle stressful situations.
🏖️ Benefits
• Competitive salary and benefits package. • Opportunity for professional growth and career advancement. • A dynamic and supportive work environment. • Health insurance and wellness programs. • Paid time off, including vacation and holiday allowances.
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