Birdie HR
Birdie HR is a dedicated Employer of Record that streamlines the back office operations for recreation businesses. By handling payroll administration, benefits administration, insurance coverage, compliance, and HR technology support, Birdie HR alleviates the administrative burden, allowing businesses to focus on growth. With quick onboarding and comprehensive support services, Birdie HR ensures teams are paid and protected while adhering to all legal requirements.
Payroll Services • Human Resources • Benefits Administration • Employment Insurance • Workers' Compensation
Portuguese Customer Service Agent
February 11
Birdie HR
Birdie HR is a dedicated Employer of Record that streamlines the back office operations for recreation businesses. By handling payroll administration, benefits administration, insurance coverage, compliance, and HR technology support, Birdie HR alleviates the administrative burden, allowing businesses to focus on growth. With quick onboarding and comprehensive support services, Birdie HR ensures teams are paid and protected while adhering to all legal requirements.
Payroll Services • Human Resources • Benefits Administration • Employment Insurance • Workers' Compensation
📋 Description
• Looking for a Customer Support Agent with iGaming experience. • Respond to customer queries via email, chat, and phone. • Be the main point of contact for customers. • Gain thorough knowledge of the product for effective responses. • Communicate with team members for answers and information. • Refer inquiries to appropriate departments. • Provide professional and timely responses.
🎯 Requirements
• Good communication skills and empathy. • Persuasion skills. • Active listening skills. • Patience and self-control. • Good time management skills. • Quick thinking. • Product knowledge (iGaming industry preferable). • Affinity with Technology. • Proficiency in Portuguese (from Portugal). • English language skills.
🏖️ Benefits
• Positive workplace atmosphere creating collaboration and support culture. • Competitive compensation and career development reviews. • Generous vacation and sick leave policy for work-life balance. • Financial assistance for professional development. • Educational Allowances for knowledge expansion. • Monthly allowance for personal activities. • Comprehensive health insurance plans. • Referral program rewards for bringing talent. • Engaging team-building activities and corporate parties.
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