Customer Service Representative, German Speaking

March 10

Apply Now

Receive Emails with Similar Jobs

CBREX

WebsiteLinkedInAll Job Openings

CBREX is the world’s largest recruiting agency marketplace that utilizes AI-powered tools to streamline the hiring process. It offers a unique platform that connects companies with specialized recruiting agencies for efficient talent acquisition. With features like automated resume screening and vendor consolidation, CBREX helps organizations source qualified candidates quickly, catering to various industries including healthcare, technology, and manufacturing.

B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring

51 - 200 employees

Founded 2015

🤝 B2B

👥 HR Tech

🎯 Recruitment

📋 Description

• We are seeking a motivated German-speaking Customer Service Representative to join our remote team based in Braga. • This role offers the opportunity to assist German-speaking customers with technical issues related to website solutions. • Previous experience in customer service or technical support is beneficial but not required. • We are looking for individuals who are eager to learn, adaptable, and interested in growing within the company. • You will be providing remote support, troubleshooting technical issues, and assisting customers via phone, email, and chat. • Excellent communication and problem-solving skills are essential, as well as a customer-focused attitude. • You will receive full training to ensure you have the necessary skills to succeed in the role. • This is an exciting opportunity to join a growing company in a dynamic industry with competitive compensation and room for career growth.

🎯 Requirements

• Fluent in German (C2 level required) • Intermediate English proficiency (B2 level or higher preferred) • Prior experience in customer service or technical support is an advantage but not essential • Technical aptitude and willingness to learn about website solutions and troubleshooting • Excellent written and verbal communication skills, with a customer-oriented approach • Strong problem-solving abilities with the capacity to address technical challenges • Ability to work independently and maintain high-quality service in a remote environment • Ability to manage multiple tasks and customer inquiries in a fast-paced setting • Attention to detail and accuracy when performing repetitive tasks • Comfortable working flexible hours, including night shifts and weekends • EU ID required for employment in Portugal • Residence card required for non-EU nationals

🏖️ Benefits

• Competitive salary • Comprehensive health and life insurance • Opportunities for career advancement • Meal allowance • Transport allowance • Equipment provided by the company (Laptop, tools, software)