Pre-VIP Manager - Indian Market

10 hours ago

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Birdie HR

Birdie HR is a dedicated Employer of Record that streamlines the back office operations for recreation businesses. By handling payroll administration, benefits administration, insurance coverage, compliance, and HR technology support, Birdie HR alleviates the administrative burden, allowing businesses to focus on growth. With quick onboarding and comprehensive support services, Birdie HR ensures teams are paid and protected while adhering to all legal requirements.

Payroll Services β€’ Human Resources β€’ Benefits Administration β€’ Employment Insurance β€’ Workers' Compensation

πŸ“‹ Description

β€’ Develop and implement onboarding strategies for Pre-VIP and VIP players β€’ Manage special welcome bonuses and promotions β€’ Engage Pre-VIP and VIP players through calls and emails β€’ Identify cross-selling opportunities β€’ Conduct market research and competitor analysis β€’ Monitor key player retention metrics β€’ Provide feedback to product development team β€’ Work with customer support team to address player concerns β€’ Prepare regular reports on performance

🎯 Requirements

β€’ Proven experience as an Account Manager or in a similar role β€’ Upper-intermediate English or higher β€’ Strong knowledge of the iGaming and Betting landscape β€’ Demonstrated success in onboarding and engagement strategies β€’ Excellent analytical skills β€’ Creative mindset for personalized communication strategies β€’ Strong project management skills β€’ Exceptional communication and interpersonal skills β€’ Keen attention to detail β€’ Passion for the iGaming and Betting industry

πŸ–οΈ Benefits

β€’ Competitive compensation β€’ Regular career development reviews β€’ Remote work with fixed working hours β€’ Generous vacation and sick leave policy β€’ Financial assistance for professional development β€’ Educational allowances β€’ Monthly allowance for personal activities β€’ Comprehensive health insurance plans β€’ Referral program rewards β€’ Engaging team-building activities and corporate parties

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