Senior Program Manager - Knowledge Management, Org. Development and Learning

September 10

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Bixal

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Improving people's lives through human-centered strategies and transformative technologies. #ThisIsBixal

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Description

• We are seeking an experienced Senior Program Manager to lead and oversee projects within our Knowledge Management, Organizational Development, and Learning Practice. • The successful candidate will be responsible for managing a portfolio of projects, including USAID,HHS, and HUD contracts. • Ability to obtain and maintain a Public Trust security clearance is required. • Serve as the main point of contact and senior program manager for a portfolio of projects, including USAID, HHS, and/or HUD contracts. • Coordinate between project teams, home office, and clients to promote operational efficiency and adherence to organizational best practices, facilitating regular reviews to improve project workflow. • Support contract administration, procurements, and logistics, including drafting client approval requests and the drafting, execution, and management of consultant, subcontractor, and other vendor contracts. • Ensure all activities and operations maintain compliance with contractual and governmental regulations, such as FAR/AIDAR, IT security and accessibility rules, and local laws. • Actively engage in problem-solving, risk identification, and risk mitigation during project implementation. • Support recruiting, onboarding and staffing activities to ensure project resourcing needs are met. • Facilitate communication and collaboration between clients, staff, consultants, and subcontractors. • Monitor and manage project budgets, resources, timekeeping compliance, and client financial reporting in collaboration with the Finance unit and project teams. • Coordinate inputs across teams for contract reporting requirements (financial and narrative). • Coordinate project activities, such as the design and delivery of customized organizational development interventions and learning engagements, including facilitated sessions, coaching, and leadership development programs. • Ensure all deliverables, including reports, intervention plans, agendas, and course materials, are of high quality and meet client requirements. • Develop and/or monitor the preparation and submission of evaluation reports at the end of key milestones such as organizational development engagements and training sessions. • Contribute to development of project deliverables, including work plans or service requests as applicable, and ensure quality assurance/editing on documents and reports prior to submission. • Promote team awareness of Bixal policies and ensure compliance with Quality Management Systems and project management procedures. • Provide inputs and recommendations to develop, refine, and improve global systems and processes, in coordination with other Bixal units (i.e., Finance, People & Culture, Operations, Security, etc.). • Support new business initiatives by reviewing draft proposals, writing inputs for technical or management sections, and coordinating with pricing teams to develop proposal budgets. • Perform other responsibilities as assigned.

Requirements

• Bachelor's degree; plus a minimum of 5 years of relevant professional work experience, including management of large-scale USAID contracts and organizational development initiatives. • Strong financial management skills, including proficiency in Excel and experience in developing and managing budgets for USAID, HHS, HUD, or other USG contracts • Excellent verbal and written communication skills, including expert cross-cultural communication skills • Superior management and organizational skills • Proven track record of proactive risk management and mitigation • Deep knowledge of USG government/donor contracting practices and regulations, with USAID experience preferred • Familiarity with organizational development, coaching, and leadership development best practices • Willingness and ability to travel overseas for short-term assignments, such as country office set-up and close-out, up to 15% of the time • A commitment to contributing to a diverse and inclusive work environment • Master's degree preferred • Project Management Professional (PMP) certification or equivalent credential preferred.