Operations Lead

November 30

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BMAT Music Innovators

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music recommendation • audio fingerprinting • music monitoring • music copyright • big data

51 - 200 employees

Description

• We’re the Operating System for the Music Industry – a platform that pumps up the jam of every play. • We connect all players of the industry to amplify the value of music. • Driven by machine learning and copyright expertise, our system pumps neutral data and authoritative knowledge to everyone along the chain. • For those who make or use music, we allow them to plug in to our O.S. to ease operations, increase earnings, and get in sync with everyone else. • We are looking for a talented Operations Manager to lead the operations of our Back Office team. • You will play a crucial role in BMAT, supporting operational decisions and collaborating cross-functionally with all teams that serve our customers, mainly CMOs, Publishers, and Labels worldwide. • Your contributions will directly impact the quality of the service we provide to our clients, making you an integral part of our team. • Support end-to-end operations for all our clients, ensuring they receive excellent service from our teams and can operate our products with maximum efficiency. • Manage the Back Office operations team, setting and tracking the OKRs that will allow the team to stay organized and focus on delivering the best results. • Coordinate with our clients and the internal BMAT teams that we need to interact with to ensure all operations are executed within the expected deadlines. • Understand the products, how they deliver value to our clients, and gather requests from your counterparts in their organizations so we can adapt our processes to market needs.

Requirements

• Based in Barcelona or ideally in the same timezone - remote working arrangements can be considered. • +3 years experience working for a CMO or music publisher; copyrights expertise is a must. • You are familiar with CISAC formats, standards, and business rules for work documentation. • You know all about CMO operations: documentation, matching, licensing, distribution. • You understand the importance of the relationship between CMO, publishers, and other members, and the nuances of the politics between all of them. • Experience as project manager, technical account manager, or client support in technical environments. • Comfortable working with large amounts of data: extraction, analysis and processing using basic tools (spreadsheets) and complex ones (databases, scripting languages). • Highly organized, autonomous, and with strong attention to detail. • Initiative, drive, enthusiasm, and entrepreneurial attitude. • Excellent decision-making, critical thinking, and problem-solving. • Passion for listening, asking, understanding, and communicating. • Love for teamwork and learning. • Fluency in English and Spanish is a must. • Music is one of your biggest passions and you’re willing to learn about the music industry.

Benefits

• Flexible working hours and location • Flat hierarchy • You can make the role your own and run your own development • Online language classes to improve your Spanish or English • Online and onsite courses and music industry workshops run by inhouse experts • We’ll provide you with all equipment needed for you to be comfortable • Unlimited time off because we believe that you know best when you need to rest. • Barcelona HQ office available to you, kitted out with a rehearsal room