Revenue Operations Manager

October 12

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Description

• Analyze and optimize end-to-end sales processes to enhance efficiency and effectiveness. • Utilize data analytics to generate insights that support strategic decision-making. • Develop, standardize and maintain sales reports, dashboards, and key performance indicators (KPIs). • Collaborate with stakeholders to develop accurate sales and customer success forecasts. • Assist in developing sales quotas and goals, ensuring alignment with overall business objectives. • Work closely with marketing, operations, and other departments to ensure seamless communication and collaboration. • Oversee the management of Salesforce CRM. • Ensure data integrity, data quality, user training, and system optimization throughout the Sales Operations tech stack. • Evaluate, recommend, and implement sales technologies to streamline workflows and enhance operational efficiency. • Perform funnel management, measuring activity and compliance, and monitor forecasting performance. • Collaborate with management on a variety of projects and initiatives to improve Sales, Customer Success, and internal processes. • Collaborate with Finance to ensure accurate compensation payout. • Assist with Dealhub (CPQ) responsibilities, including: implementation of new integrations, tooling administration, quoting and structuring, and educating and supporting our partners in Sales. • Perform lead, pipeline, and sales performance analyses to increase velocity and win rates. • Work closely with customer success leaders to develop plans for expansion in existing customer accounts and create resource plans to support the expansion.

Requirements

• Proven experience (5+ years) in B2B Enterprise SaaS Revenue Operations or a similar role • Extensive knowledge of Salesforce (Admin Certification preferred) • Proficient in Microsoft Excel, PowerPoint, Salesforce, and other analytical tools • Deep understanding of GTM technology such as ZoomInfo, Outreach, Gong, and LeanData and proven ability to drive system optimizations • Strong ability to work cross-functionally and build internal relationships with Sales, Finance, Marketing, and the rest of the GTM team • Experience working with a quote-to-cash system (e.g., CPQ, DealHub) • Ability to present findings to larger business groups in a polished and digestible manner • Thrives in a fast-moving, entrepreneurial environment while maintaining a sharp focus on both process and details • Strong project management skills and the ability to ideate and manage projects from inception to completion • Exceptional writing and analytical skills, with the ability to visualize data to tell a story • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills

Benefits

• Excellent Medical, Dental and Vision Benefits for you and your family • Flexible Paid Time Off program • 9 paid holidays • 401k Plan with employer match • Mental Health Days - First Friday of every month off • Monthly Internet stipend • New Hire Home Office set-up bonus • Annual Education / Development for your career growth