Customer Service Agent
December 7, 2024
📋 Description
• Act as a liaison, provide product/services information, answer questions, and resolve issues. • Handle customer voice and email interactions with accuracy and efficiency. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Troubleshoot and resolve customer issues using the most efficient resources. • Ensure customer satisfaction and maintain professional customer support.
🎯 Requirements
• Proven call center or customer service experience preferred. • Advanced English (B2 level or above). • Full time availability to work On-site. • Strong soft skills and communication skills. • Basic understanding of office and computer systems/software. • Must have excellent organizational and multitasking skills.
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