Customer Support Representative - Bilingual

3 days ago

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DarioHealth

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Diabetes management • digital health • Digital Therapeutics • Hypertension management • Employee Benefits

201 - 500

Description

• At Dario, Every Day is a New Opportunity to Make a Difference. • We are on a mission to make better health easy. • The Customer Support Representative responds to customer service and support inquiries from B2B and B2C members and maintains customer records in compliance with regulatory policies and procedures.

Requirements

• Native English speaker, Bilingual in English/Spanish a Must. • Excellent telephone etiquette skills. • Demonstrated effective organizational, time management, and communication skills. • Ability to learn, analyze, understand, and convey complex information. • Proficient with technology, web-based applications, mobile applications, etc. • Prior Customer Service/Support experience. • Experience with Salesforce or other CRM’s a plus.