Senior Product Designer - In-App Messaging

February 27

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Braze

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Braze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. Braze has been recognized as one of Fortune’s 2022 Best Workplaces in New York, Fortune’s 2022 Best Workplace for Millennials, and UK Best Workplaces for Women 2022 by Great Place to Work. The company is headquartered in New York with offices in Austin, Berlin, Chicago, London, San Francisco, Singapore, and Tokyo. Learn more at braze.com.

mobile apps • mobile engagement • mobile marketing • mobile users • marketing automation for apps

1001 - 5000 employees

💰 $80M Series E on 2018-10

📋 Description

• At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. • We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. • To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. • Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. • If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. • Are you a critical thinker? Are you willing to challenge ideas and receive feedback? Are you comfortable with ambiguity? We are seeking a fearless and passionate Product Designer to join Braze’s In-App Messaging team. • Product Designers at Braze have the freedom to work on all aspects of the user experience, with particular strength in at least one area of user experience, or service design — user research, user flows, wireframing, diagramming, interaction design, rapid prototyping, design documentation, or motion design, to name a few examples. • You’ll be primarily working on designing the in-app messages experience with a team that is responsible for building Braze’s messaging products. Through research you’ll identify, and prioritize problems to solve and design experiences to offer the best-in-class in-app messaging tool. • You will be expected to collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and your fellow product designers to deliver solutions that make Braze an easier and more enjoyable product to work with. You will need to understand our users and our business, and you will be expected to be an effective verbal and visual communicator.

🎯 Requirements

• A collaborative designer; you seek the truth with partners across engineering, product management, UX research, product analysts, product marketing, and technical writers • An evidence-based decision maker; you identify problems to solve that add value via user research • A framer for creative solutions; you contextualize the problem space in people’s journeys • At ease with ambiguity; you learn through experimentation to find clarity • A clear communicator; you articulate design decisions, their constraints, trade offs, and risks • A dedicated craftsperson; you use your skills of wire-framing, prototyping, and interaction design to create a great user experiences • A growth-oriented Individual Contributor; You have a few years under your belt working on complex applications and are focused on expanding your broad proficiency of skills and career • What Captures Our Attention: • Strong prototyping skills • Significant experience with any aspect of lifecycle marketing • Advanced degree in HCI, interaction design, or service design • Portfolio demonstrating the why’s of the design decision supported by user insights, data or technical limitations • Experience shipping high impact features • Experience working on SaaS products both on web and mobile • Experience in an agile organization, working in cross-functional teams / pods / verticals • Prior experience at high-growth startups

🏖️ Benefits

• Competitive compensation that may include equity • Retirement and Employee Stock Purchase Plans • Flexible paid time off • Comprehensive benefit plans covering medical, dental, vision, life, and disability • Family services that include fertility benefits and equal paid parental leave • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement • Community engagement opportunities throughout the year, including an annual company-wide Volunteer Week • Employee Resource Groups that provide supportive communities within Braze • Collaborative, transparent, and fun culture recognized as a Great Place to Work®