Content Processing Specialist - Content Moderator

4 hours ago

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BrickBrands

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Social Media Moderation • Data Labeling • Brand Protection • Social Media Engagement • Data Insights

51 - 200

Description

• As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. • You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. • Use our online platform to monitor content • Maintain constant communication with your shift manager to resolve any issues or questions • Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo • Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly • Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner • Work with various brands from different industries to detect, review and monitor all kinds of content

Requirements

• A High School Diploma or equivalent • A personal PC/laptop with a working webcam • General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc) • A good working home environment with a stable internet connection • Must have experience in content moderation, Customer Service (non-voice), or social media/community management • Any form of experience in Social Media and marketing is a plus! • The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends. • Excellent communication skills in English, both written and oral. • Additional languages are a PLUS!

Benefits

• 100% Remote position • Continuous learning experience & career growth opportunities • Offers competitive compensation based on location market rates • A great opportunity to work with some of the world’s coolest and most innovative brands • A welcoming environment where even your feedback and suggestions are all being taken into consideration • Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds