Manager - Salesforce & Business Applications

November 8

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Logo of Brightcove

Brightcove

online video platform β€’ video publishing β€’ cloud encoding services β€’ cloud video β€’ enterprise video

501 - 1000

πŸ’° $2M Post-IPO Equity on 2022-02

Description

β€’ The Salesforce and Business applications Manager is a highly technical, hands-on leader who will serve as the owner of the Salesforce architecture team responsible for development of a world class Salesforce platform and related systems. β€’ You will play a critical role in bringing innovative and effective solutions to derive value from our systems and tools. β€’ Responsible for technical vision and roadmap for Salesforce.com ecosystems and related business systems/applications β€’ Build the future digital automation roadmap to have an ongoing, significant impact towards meeting strategic business goals β€’ Use project management experience to develop accurate work estimates, project budgets and timelines β€’ Deploy a multi-disciplinary approach to solving business challenges and unlocking new streams of business value through digital automation projects β€’ Design and manage business processes (Revenue and Contract Lifecycle Management) and implementation of integration of SFDC with other business systems and applications (i.e: CPQ, Marketing automations tool) β€’ Create and enable best practices, governance measures, and patterns for custom and configured solutions on the Salesforce platform. β€’ Establish, track and report on project/program value drivers and financial impact β€’ Proactively evaluate new SFDC technologies/add-ons and develop plans for their implementation. β€’ Propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans. β€’ Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success. β€’ Grow, manage, mentor and lead a highly talented business systems team.

Requirements

β€’ 5+ years of experience in managing Salesforce.com ecosystems and associated teams β€’ 5+ years of successful experience with Salesforce.com implementation projects β€’ Strong knowledge of key Salesforce products including: Sales Cloud, Service Cloud, App Cloud, Lightning, Community Experience, CPQ, Apex development and SOQL. Experience of sourcing AppExchange partner solutions to meet solution requirements. β€’ Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. Must be able to design solutions and form/drive related plans. β€’ Strong interpersonal skills to build constructive relationships with other managers, and effectively manage disagreements. β€’ Any Salesforce certifications is a strong plus

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