Product Support Specialist

February 28

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Logo of Brunswick Corporation

Brunswick Corporation

Brunswick is a global leader in marine recreation, delivering innovation that transforms experiences on the water and beyond. Our unique, technology-driven solutions are informed and inspired by deep consumer insights and powered by our belief that “Next Never Rests™”. Brunswick is dedicated to industry leadership, to being the best and most trusted partner to our many customers, and to building synergies and ecosystems that enable us to challenge convention and define the future.

Manufacturing • Boats • Engines and propulsion • Marine • Technology

10,000+ employees

📋 Description

• Provide technical support and customer service to Outboard dealers, boat builders and consumers. • Exercise independent judgement • Follow through and take ownership in resolving product issues. • Maintain detailed correspondence records • Respond promptly to customer contacts • Approve/deny claims as necessary • Evaluate failures with product integrity/warranty • Assist with parts tear-down and inspection • Become Mercury Certified Technicians • Take Green Belt training and become Lean Six Sigma certified • Provide support to field personnel • Act as a member of a product team • Participate in special projects

🎯 Requirements

• Graduate of Technical College preferred • Two to four years technical experience in the marine industry or related field • Experience servicing Mercury products

🏖️ Benefits

• Competitive 401(k) plan with company match • Health benefits • Paid time off • Robust Wellness Program • Comprehensive medical, dental, vision coverage • Paid vacation • Health Savings Account (with company contribution) • Product purchase discounts

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