BruntWork
BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.
outsourcing • remote work
Onboarding Specialist
February 21
BruntWork
BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.
outsourcing • remote work
📋 Description
• This is a remote position. • Hours: 10 AM - 7 PM MST (Colorado Time) • The Onboarding Specialist is responsible for the technical setup and configuration of new clients on our software platform. • This role requires a strong technical background to configure and implement various systems, ensuring seamless integration and optimal performance. • The specialist will manage data, work across multiple systems, and provide backend support, ensuring that clients are fully onboarded and operational. • Collaborate with cross-functional teams to ensure clients are fully operational and satisfied. • Develop and maintain documentation for onboarding processes and system configurations. • Identify process improvements to streamline and optimize the onboarding experience.
🎯 Requirements
• Strong technical background in software onboarding, implementation, or system administration. • Experience in configuring SaaS platforms and working with APIs is a plus. • Proficiency in Excel, including data management, analysis, and reporting. • Knowledge of database management and backend system configurations. • Good written and verbal communication skills for effective client support. • Experience using HubSpot CRM or similar customer management tools. • Strong problem-solving skills and ability to work with multiple systems. • Highly organized with strong attention to detail and ability to work independently.
🏖️ Benefits
• HMO Coverage for eligible locations • Permanent work from home • Immediate hiring • Steady freelance job
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