Senior NetSuite Consultant
December 10
Description
• Manage a portfolio of clients and serve as the Primary Point of Contact (PPOC) • Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs • Conduct regular account reviews to identify client satisfaction, process adherence, and opportunities for improvement • Train, mentor, and act as subject matter expert for the team on technical and functional skill sets
Requirements
• Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience • 3+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations • 3+ years of industry-specific knowledge and expertise in the Products (WMS, MFG, W/D verticals) • NetSuite Certifications heavily preferred - ERP Consultant, Administrator • Experience and knowledge of best practices surrounding ERP • Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) • Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences • Experience managing a team of 5+ consultants working across multiple engagements
Benefits
• 401k with Company match up to 6% • United Health Plan • Dental, Vision, Life Insurance and Accidental Death and Dismemberment • Reimbursement for approved training, continuing education, skills development, and professional certification programs
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