Operations Specialist

Yesterday

🇺🇸 United States – Remote

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⛷️ Utah – Remote

Although this job is listed in Utah, this company may be open to hiring remote in other states.

💵 $21 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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B-Stock Solutions

WebsiteLinkedInAll Job Openings

Liquidation • Auctions • Marketplaces • Excess Inventory • Reverse Supply Chain Logistics

51 - 200 employees

🏪 Marketplace

🛍️ eCommerce

🤝 B2B

💰 $65M Private Equity Round on 2018-06

Description

• The Operations Specialist takes ownership of the auction creation, listing, and quality assurance processes, resulting in the creation of live auctions for sale on our platform. • They will guide clients through this custom process to maximize recovery potential and minimize buyer disputes. • This is a productivity-based role that requires fast processing power with a high level of accuracy and attentiveness to the needs of clients. • Strategically divides (i.e. “lots”) master files of inventory into discrete auctions utilizing industry standards, which vary by marketplace and subject matter expertise, to maximize recovery and/or velocity depending on client needs. • Documents and reports, as the subject matter expert, department and team member metrics including, but not limited to, auctions reviewed, errors made, and classification of errors. • Demonstrates independent judgment and decision-making competencies to approve or review auctions as accurately as possible related to shipping information, item condition, lot composition, and scheduling. • Determines and executes the best workflow to ensure auctions are created and reviewed within 24 hours of receipt from the client, including arrival and departure times. • Fosters productive communication with Account Managers to work together in crafting custom strategies that exceed client expectations while maintaining efficiency, accuracy, and scalability. • Cultivates positive client relationships by acting as a strategic business partner on behalf of the department and company. • Provides recommendations for improvement to existing technological tools to accommodate changes made by the client and/or improve the functionality and efficiency of the tools using specialized knowledge in online auctions. • Identifies and submits process bottlenecks to management for greater visibility, and coordination across departments, and to develop and implement solutions. • Create Microsoft Excel macros to automate consistently repeated steps in listing or QA processes. • Assists in onboarding new sellers/locations and streamlining processes. • Provides expanded support to process and/or review additional auctions sent late by important clients as needed. • Executes ongoing and intermittent projects to the benefit of clients and internal stakeholders.

Requirements

• High School Diploma or GED • Thorough attention to detail • Excellent written and verbal English communication skills • Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups) • Experience working in a fast-paced and multi-deadline-driven environment • Efficient and analytical with the ability to self-manage while contributing to a positive work environment • Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results • Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into auctions

Benefits

• Competitive compensation packages including bonuses and options • Medical, dental, and vision benefits • Matching 401(K) • Paid time off • Telecommuting and remote work options • Support for continuing education • Team off-sites, social events, annual company events, and frequent extracurricular activities • Unlimited snacks and drinks in office