1001 - 5000 employees
Founded 1998
βοΈ SaaS
π― Recruitment
π₯ HR Tech
π° Private Equity Round on 2020-09
December 5
π¬π§ United Kingdom β Remote
β° Full Time
π‘ Mid-level
π Senior
π§ Analyst
π¬π§ UK Skilled Worker Visa Sponsor
1001 - 5000 employees
Founded 1998
βοΈ SaaS
π― Recruitment
π₯ HR Tech
π° Private Equity Round on 2020-09
β’ Engage with customers as the first point of contact for support β’ Work to achieve first-call resolution for technical challenges β’ Troubleshoot errors and resolve issues β’ Proactively communicate updates to customers β’ Contribute to the knowledge management system through article management
β’ Fluent in Dutch β’ Proven track record of delivering incredible customer experiences through client/customer facing interaction β’ Quick learner who can confidently articulate software-related and technical concepts β’ Deep caring and critical thinking around problem resolution β’ 1-3 yearsβ experience in technical troubleshooting in a B2C or B2B environment (bonus) β’ 1+ year of experience in delivering software support (bonus) β’ 1+ year of recent hands-on experience with relational databases (SQL Server) (bonus)
β’ Group Critical Illness β’ Group Income Protection β’ Group Life Assurance β’ Pension β’ Vision β’ EAP β’ Access to our Discounts and Wellbeing Portal β’ Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme β’ Unlimited Vacation β’ Quarterly paid volunteer days β’ Lucrative Employee Referral Program (eligible for prior to your first day) β’ Career development opportunities up/across Bullhorn
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