Burnin Turtle Travel
Special Needs Travel • Cruises • All-Inclusive Resorts • Concerts • Theme Parks
2 - 10
Travel Administrative Assistant
November 6
Burnin Turtle Travel
Special Needs Travel • Cruises • All-Inclusive Resorts • Concerts • Theme Parks
2 - 10
Description
• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns • Calmly attempt to resolve and de-escalate any issues • Escalate interactions when necessary and appropriate • Respond to requests for assistance and/or possible processing payments • Track all call related information for and reporting purposes • Provide feedback on call issues
Requirements
• High School Diploma or equivalent • 6 months Customer Service experience minimum (not required) • Be proficient in PC operation and navigation • Have excellent communications skills, both oral and written • Ability to work in a constantly changing and fast paced environment • Ability to stay composed and objective • Strong listening skills
Benefits
• Very Flexible environment/schedule • Working with little or no supervision • Work remotely from your home
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