Solutions Consultant

6 days ago

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BVNK

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💰 Series A on 2022-05

Description

• About us: BVNK provides modern payments infrastructure for businesses. • We unify banks and blockchains in a single platform. • As a Solutions Consultant, you will play a key role in guiding clients through onboarding and integrating them into our platform, ensuring they receive outstanding service and derive maximum value from BVNK’s offerings. • You will assist customers in seamlessly integrating with BVNK’s APIs. • Provide technical leadership by identifying best practices for API integration and supporting clients throughout implementation. • Conduct regular check-ins with clients to drive successful integration, troubleshoot technical issues, and deliver continuous value. • Collaborate closely with multiple teams, providing insights to improve the product and customer experience. • Provide technical expertise during pre-sales engagements to address client inquiries and concerns. • Build and maintain strong post-integration relationships with key clients, ensuring their technical requirements are met for future growth.

Requirements

• Proven experience in roles like Sales Integration, Sales Onboarding, Customer Success, Solution Engineering, Technical Support, or Developer Relations. • Skilled at managing complex use cases and selecting the right tools to benefit customers. • Solid understanding of APIs and ability to communicate effectively with both technical and non-technical stakeholders. • Strong prioritization skills to manage tasks efficiently without sacrificing quality. • Proactive mindset with the ability to anticipate client needs and enhance user experience.

Benefits

• Fair and competitive salary at every stage of your growth • Meaningful ownership in the business through our employee option scheme • Flexible working hours, with hybrid working at its heart • A culture built on passionate growth-minded people • A flexible approach to holiday • Opportunities to travel to our offices around the world • An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets