Regional Director of Sales - West

April 4

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $175k / year

⏰ Full Time

🔴 Lead

🤑 Sales

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Calabrio, Inc.

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Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.

Call Center • Customer Interaction • VoIP • Call Recording • Quality Management

501 - 1000 employees

Founded 2007

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change. • Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. • Calabrio is seeking a Regional Director - West (RD). This role is pivotal in driving our revenue growth and expanding our presence within the Commercial Marketplace. The RD will be responsible for leading a high-performing sales team, establishing strategic relationships, and developing winning sales strategies. The ideal candidate will possess deep industry knowledge and a proven track record in sales leadership and enterprise Sales. • What you’ll be doing: • Lead from the front, develop, and coach a team of sales professionals to achieve and exceed Quota and Pipeline Generation Targets. • Drive a robust sales strategy focusing on maximizing revenue opportunities. • Comfortable establishing executive relationships within key accounts. • Manage key customer accounts, ensuring that client satisfaction is at the forefront of all dealings. • Provide accurate and timely revenue forecasting and pipeline management to executive leadership. • Collaborate closely with marketing, product management, and customer success teams to enhance overall client engagement. • Regularly analyze market trends, competitive landscape, and customer needs to inform strategic decision-making. • Establish best practices and distribute a sales playbook; creating operating efficiencies, key metrics, KPI’s and communication processes for the organization to maximize pipeline creation, conversion rates and forecasting accuracy. • Assist and close complex transactions and be willing to get into deals with the team when needed.

🎯 Requirements

• 10+ years of experience in sales, with at least 5 years in a first-line leadership role. • Proven experience managing teams responsible for Enterprise and Strategic Enterprise accounts. • Strong executive presence with experience working with C-level executives. • Ability to travel domestically and internationally up to 50% of the time. • Proficiency in MEDDPIC. CLARI, Salesforce. • Ability to develop and execute a well-defined sales strategy aligned with company goals. • Strong leadership skills to motivate and inspire team members. • Excellent communication skills, both internally and externally. • Ability to adapt to changing market conditions and maintain resilience under pressure.

🏖️ Benefits

• Global team recognized for their passion for innovation. • Innovative product culture and project exposure. • Training and development from industry-leading experts. • Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $175,000 annually.