CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
January 28
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
• Record entries in the general ledger for monthly accounting services clients. • Reconcile bank and credit card accounts. • Review the general ledger for accuracy and reasonableness. • Review monthly financials and make necessary adjustments. • Propose and create reclass entries as needed. • Communicate effectively with clients. • Work with the tax team to identify expenses and transactions that might impact tax returns. • Participate in team development and process improvement initiatives. • Identify opportunities to provide additional services to clients. • Use research services to enhance technical knowledge and offer valuable services. • Resolve issues using internal and external resources. • Follow all firm policies and procedures. • Meet deadlines and deliver high-quality work. • Perform more complex accounting tasks, including CFO-level work. • Review and approve entries and financial statements prepared by junior team members. • Provide mentorship and guidance to less experienced staff.
• Bachelor’s degree in Accounting or a related field (or equivalent experience). • Minimum of 4 years of accounting experience. • Chartered Accountant certification or equivalent highly preferred. • Strong knowledge of accounting principles and practices. • Proficient in QuickBooks Online (QuickBooks Desktop experience a plus). • Excellent written and verbal communication skills. • Strong project management skills and attention to detail. • Ability to mentor and support junior staff members. • Proficiency in Microsoft Excel, Word, and Outlook. • Ability to thrive in a paperless office environment. • Bachelor’s degree in Accounting or related field (or equivalent experience). • Minimum of 2 years of experience in Accounting • Basic understanding of accounting principles and practices. • Proficient in QuickBooks Online (QuickBooks Desktop experience a plus). • Strong interpersonal skills and ability to work within a team. • Proficiency in Microsoft Excel, Word, and Outlook. • Ability to learn new software tools quickly.
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