NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
January 27
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
• Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • We continue to develop our growing accounts department and are looking for a qualified or qualified by experience individual to join the team. • This is a varied role which will cover all aspects of accountancy, from management accounts to limited company financial statements on clients within a wide spectrum of industries. • In addition to preparing business accounts there is the opportunity to be involved in more specialist areas including charity and not for profit organisations and pension scheme accounts. • Regular responsibilities may include working on a portfolio of clients, preparing annual accounts, management accounts, VAT returns, and maintaining client expectations. • Manage all work efficiently, profitably and in accordance with the Company’s procedures.
• ACA / ACCA qualified or equivalent or qualified by experience • Experience of working in practice • Be computer literate (particularly Microsoft Office), and be able to adapt to using new software quickly and easily • Have excellent attention to detail and thrive on exceeding client expectations • Have excellent verbal and written communication skills.
• HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave • Travel Subsidy Allowance • Free staff house accommodation (for those within a certain distance) • Free Shuttle service • Free Lunch • Free Uniform • Perfect attendance bonus • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel • Referral bonuses for successful hires
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