CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
Customer Service Representative - Navajo
July 18, 2024
CallTek
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
📋 Description
• Provide exceptional customer service to English and Navajo-speaking customers • Respond to inquiries and provide accurate information • Assist customers with product and service-related questions • Resolve customer issues and ensure satisfaction • Collaborate with internal teams to address issues • Maintain accurate customer records
🎯 Requirements
• Fluency in English and Navajo • Prior customer service experience preferred • Excellent communication skills • Strong problem-solving abilities • Attention to detail • Ability to work well in a team • Proficiency in using computer systems
🏖️ Benefits
• Fluency in English and Navajo • Prior customer service experience preferred • Excellent communication skills • Strong problem-solving abilities • Ability to work well in a team • Proficiency in using computer systems
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