July 18
β’ Provide exceptional customer service to English and Navajo-speaking customers β’ Respond to customer inquiries and provide accurate information in a timely manner β’ Assist customers with product and service-related questions or concerns β’ Resolve customer issues by providing appropriate solutions and alternatives β’ Ensure customer satisfaction and retention by building positive relationships β’ Collaborate with internal teams to address customer issues and improve processes β’ Maintain thorough and accurate customer records
β’ Fluency in both English and Navajo (spoken and written) β’ Prior customer service experience is preferred β’ Excellent communication skills and ability to adapt to different customer needs β’ Strong problem-solving and time-management abilities β’ Attention to detail and ability to prioritize tasks β’ Ability to work well in a team-oriented environment β’ Proficiency in using computer systems and software
β’ 11 paid holidays β’ Generous accrued time off increasing with years of service β’ Generous paid sick time β’ Annual day of service
Apply NowJuly 17
11 - 50
Lead, train, and support CSR team in fast-growing startup, disrupting background check industry.
πΊπΈ United States β Remote
π΅ $60k - $85k / year
π° $15M Series A on 2022-04
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Support
π«π¨βπ No degree required
June 3
501 - 1000
πΊπΈ United States β Remote
π° Seed Round on 2020-06
β° Full Time
π‘ Mid-level
π Senior
π Customer Support