Employee Onboarding Specialist

6 days ago

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CallTek

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5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

Description

• Provide customized support and guidance to new hires and clients through the employee onboarding and offboarding processes. • Create effective and informational employee communications. • Process all employee onboarding, per local, state, and federal requirements. • Enter necessary data into HRIS, ATS, payroll, and benefits platforms. • Optimize client onboarding procedures and workflows. • Work in collaboration with HR Program Managers, Benefits Specialists and Payroll Engineers in order to provide client employees with comprehensive onboarding and offboarding support. • Maintain vendor relationships and serve as a liaison between vendor and client through sales and implementation processes when applicable. • Welcome new employees and deliver new hire orientation, including introductions to important team members, company information, resources, etc. in a presentation format. • Distribute manuals, passwords, and guidelines, as dictated by client needs. • Address and/or redirects new hire queries regarding benefits and payroll. • Create SOPs for processes and procedures related to employee onboarding service and support. • Perform other duties and responsibilities as assigned.

Requirements

• Deliver clear and effective presentations. • Navigating a variety of HR systems and platforms such as: payroll, benefits, applicant tracking systems, HRIS. • Understanding labor legislation. • Understanding benefits plans and carrier summaries. • Excellent written and oral communication. • Handling sensitive and confidential information. • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.