Senior Manager - Technical Integration

March 30

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Cambium Learning Group

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Cambium Learning Group is a company focused on providing essential educational solutions through a family of companies. They create experiences designed to help educators and students succeed by leveraging technology, including artificial intelligence and machine learning. Cambium Learning Group's brands are among the most respected in the edtech sector, supporting meaningful work and innovation in education. Their commitment is reflected in their dedication to making every learning moment valuable and impactful.

at-risk and special student populations • reading intervention • math intervention • summer intervention • English language learners

501 - 1000 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

📋 Description

• As a Senior Manager of Technical Integration at Learning A-Z, you will report to the Sr. Director of Customer Experience. • You will be responsible for leading and overseeing the day-to-day operations of the technical integrations team. • You will lead a team of Technical Integration Specialists/Consultants who work with customers during the initial onboarding and setup period, as well as during the re-rostering process. • You will work cross-functionally and strategically to ensure Learning A-Z continues to provide immediate value to our customers. • You will be the primary contact point for all team members, ensuring smooth operations and effective collaboration.

🎯 Requirements

• Minimum 5 years of team/people management experience and direct client-facing experience. • Proficient Excel experience, including working with CSV files, ability to complete lookups, create pivot tables, and manipulate data files. • Excellent project management skills and communication skills and ability to work with people from diverse backgrounds. • Superior organizational skills, ability to manage multiple tasks at the same time. • Knowledge of Student Information Systems, Learning Management Systems, and interoperability preferred. • Salesforce experience is preferred. • Experience setting up teacher and student rosters in third-party systems, such as Clever and ClassLink preferred. • Elementary or secondary teaching and/or administrative experience helpful. • Ability to troubleshoot and resolve data issues. • Ability to work with small, flexible, cross-functional teams. • Ability to work in a goal/deadline-driven environment.

🏖️ Benefits

• Remote First Work Environment • Flexibility and trust for work-life balance • Reimbursement for home office setup