Data Validation Analyst

February 12

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Logo of Candor Health

Candor Health

Candor Health is an AI-driven healthcare intelligence platform that focuses on providing high-quality provider data to improve healthcare outcomes. By managing provider networks and delivering real-time data through an API, Candor enables healthcare companies to make informed decisions regarding care providers, insurance plans, and patient matching. The platform offers comprehensive data on healthcare professionals and facilities, helping users enhance their services and streamline operations.

πŸ“‹ Description

β€’ Validating the given healthcare data via calling. β€’ Provide knowledgeable answers to questions about the data provided β€’ Work with internal departments to meet customer's needs β€’ Conduct research on healthcare data and formulate the relevant answers for assigned task β€’ Document with every task in a detailed and structured manner

🎯 Requirements

β€’ 2+Years of Call handling experience β€’ Excellent phone etiquette and excellent verbal, written and interpersonal skills. β€’ Good capacity for teamwork β€’ Ability to work independently and demonstrate initiative in resolving issues β€’ Patience and Customer Service skills and the ability to defuse potentially in difficult situations β€’ Good organizational skills and able to work well independently and within the team β€’ Ability to multi-task, organize, and prioritize work β€’ Working knowledge of MS Office tools β€’ Healthcare knowledge is a plus β€’ Willingness to work on night / rotational shifts

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