Site Support Solutions Manager

4 days ago

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Care Access

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Care Access is a leading decentralized research organization (DRO) that breaks down traditional barriers in clinical research for patients, sponsors, and physicians. Its innovative model brings decentralized trials, Sites On Demand™, Virtual PIs, and Mobile Sites to previously-unreachable patient populations to expand the impact of clinical research. Supported by top pharmaceutical and biotech partners across 20 different therapeutic areas, Care Access is scaling and globalizing its new model for clinical trial delivery, where more physicians and patients can engage in life-saving research to develop new therapies faster.

rare diseases • pulmonology • oncology • decentralized • decentralized trials

201 - 500 employees

📋 Description

• Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. • Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. • By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies. • We care. Our people are the engines behind our mission to revolutionize access to clinical trials for the benefit of patients everywhere. • The SSS Manager LATAM position hires, develops, enables, and engages their team in Site Support Solutions. • The manager will provide daily support to all SSS team members to drive study results and help in the complexities of study operations. • Responsibilities include collaborating with sponsor teams, Care Access leadership, and other teams as required to deliver study results. • This role is responsible for determining the key priorities and goals in partnership with sponsor leadership and Care Access leadership, then translating these priorities into actionable goals and activities for their SSS team members.

🎯 Requirements

• Leadership skills and a desire to manage people. • Demonstrate professionalism in all situations and work effectively with a diverse group of individuals. • Proficient with Microsoft Office applications (Word, Outlook, Teams, and Excel). • Ability to establish and maintain effective working relationships. • Ability and willingness to work independently with minimal supervision. • Ability to learn to work in a fast-paced environment. • Excellent organizational skills with strong attention to detail. • Critical thinker and problem solver. • Proficient in research terminology and basic medical terminology. • Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C. This applies particularly in all LATAM regions. • Strong organization and time management skills. • Ability to work effectively in a remote environment. • Proper home office set-up including private space for participant communication and high-speed internet.

🏖️ Benefits

• PTO/vacation days, sick days, holidays. • 100% paid medical, dental, and vision Insurance. 75% for dependents. • HSA plan • Short-term disability, long-term disability, and life Insurance. • Culture of growth and equality • 401k retirement plan