Director - Client Success

December 13

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CareBridge

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201 - 500 employees

⚕️ Healthcare Insurance

Description

• Director/Vice President of Client Success • The Director/Vice President of Client Success is a highly visible, client-facing role. • Maintain operational excellence and P&L management/profitability for assigned accounts. • Help build and maintain productive client relationships. • Support development and implementation of growth opportunities. • Interact daily with executive leadership. • Must be analytically rigorous, an independent problem solver, and an excellent communicator.

Requirements

• Bachelor’s degree • Problem solver- Displays a high level of interest in understanding new problems, building mental frameworks to understand the problems, • High level of proficiency in Microsoft Office applications, including PowerPoint and Excel • 5+ years of professional experience in a field such as healthcare, government, consulting, investment banking, private equity, or another related field • Collaborative team approach and experience effectively partnering with other corporate functional and executive leaders across the organization to ensure business priorities and needs are communicated, understood, and fulfilled • Demonstrated success in collaborating with colleagues in high performing teams • Strong leadership competencies, including strategic planning, verbal and written communication skills, presentation skills, and problem solving • Demonstrated quantitative modeling or related experience (e.g., in Excel) • Prior experience in consulting, investment banking, private equity, or a related field which combines analytical rigor, independent problem-solving, and client-facing experience. • Experience in large scale healthcare or state Medicaid and Medicare program knowledge. • General Medicare Risk, HCBS and/or Long Term Support Services (LTSS) product and customer knowledge.