Case Manager - Life and Disability Services

March 24

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Alberta Blue Cross

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Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.

supplementary health and dental benefits • life and disability insurance • wellness • health and wellness spending accounts

1001 - 5000 employees

Founded 1940

⚕️ Healthcare Insurance

🧘 Wellness

🤝 Non-profit

📋 Description

• Responsible for managing Short-Term Disability and Long-Term Disability claims • Manage initial decision making on the claim as well as ongoing management • Develop and monitor treatment plans, return to work planning and rehabilitation programs • Develop relationships with involved parties and provides expert advice to internal and external customers on a daily basis • Ensure proper application of rules and regulations as outlined in the Group Policy and in accordance with the Canadian Life and Health Association (CLHIA) guidelines • Plan, implement and evaluate sound case management principles • Responsible for the issuance of correct benefit payment • Responsible for professional and accurate verbal and written communication with all stakeholders • Manage assigned portfolio and become subject matter expert on assigned groups • Communicate with other Alberta Blue Cross® departments regarding claims activities, eligibility and financial transactions

🎯 Requirements

• Degree or diploma in a health-related field such as Nursing, Kinesiology, Rehabilitation Medicine or Social Work is an asset • Experience related to disability claims management • Knowledge of the insurance benefit industry is considered an asset • Strong analytical skills, detail orientation and organizational skills • Demonstrated excellence in the decision-making process especially when under pressure • Strong team-player skills and cooperative attitude • Excellent written and verbal communication skills • Proven strength in flexibility, innovation and independence • Ability to deal effectively with external stakeholders and coworkers • Proficiency with Microsoft Word and Excel is required • Certified Disability Management Professional (CDMP) would be an asset • Enrollment in LOMA or other industry related courses would be an asset

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for career growth • Flexible work style arrangement