September 25
• Collaborate with Operations, Technology, and vendor teams to design, deploy, and support network infrastructure for large-scale assessment venues, including wireless LANs. • Provide subject matter expertise in network and security technologies, including routing, switching, wireless, and firewalls in a multi-vendor environment (e.g., Cisco, Juniper, Aruba, Fortinet). • Analyze wireless deployment in hotel/conference centers and work with vendors to ensure proper RF channel and management, and capacity planning for optimal performance of wireless networks. • Coordinate troubleshooting issues related to wireless networks during SAT administrations. • Coordinate with multiple vendors to execute temporary wireless deployments in diverse environments, such as hotels and conference centers. • Contribute technical knowledge to readiness communications, web content, and customer service resources to support smooth operations. • Review and provide content for customer service knowledge bases and training materials, enabling effective resolution of network-related issues. • Collaborate with customer service teams to ensure proper routing and resolution of production issues. • Contribute to strategic initiatives that aim to expand our test center availability.
• Minimum of 5 years of experience in network engineering and operations, preferably in a large enterprise or service provider environment. • Strong knowledge of network and security technologies, including routing, switching, wireless, and firewalls in a multi-vendor environment (e.g., Cisco, Juniper, Aruba, Fortinet). • Current CCNA (Cisco Certified Network Associate), CompTIA Network+, CWNP (Certified Wireless Network Professional) or comparable certifications. • Solid understanding of the OSI model and Layer 2, 3, 4 protocols, as well as security standards. • Hands-on experience designing and deploying wireless LANs. • In-depth understanding of Wi-Fi standards and protocols, including 802.11 a/b/g/N/AC, AC Wave 2, and Wi-Fi 6, as well as wireless security. • Experience conducting wireless site surveys, RF channel planning, and capacity planning. • Proven ability to troubleshoot WLAN-related issues. • Experience coordinating large temporary wireless deployments with multiple vendors in venues such as hotels and conference centers. • Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders. • Ability to work collaboratively in a fast-paced, dynamic environment. • Ability to travel to domestic SAT Weekend test centers (Up to 30%). • Ability to work weekends and overnight hours in support of SAT Weekend administrations. • You are authorized to work in the United States.
• A comprehensive package designed to support the well-being of employees and their families and promote education. • Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more. • Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility. • A job that matters, a team that cares, and a place to learn, innovate and thrive.
Apply NowSeptember 23
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