Associate Customer Service Representative

November 25

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Logo of Highmark Health

Highmark Health

health care

10,000+

πŸ’° $5M Grant on 2021-05

Description

β€’ Handles customer inquiries by telephone and/or email and/or in person. β€’ Troubleshoots and resolves customer complaints. β€’ Ensures timely responses to inquiries according to established service and quality standards.

Requirements

β€’ Required: High School Diploma or GED β€’ Preferred: None β€’ Required: 6 months of Customer Service in a customer facing role β€’ Preferred: Customer Service in a call-center environment β€’ Preferred: Customer Service in a Healthcare related call-center environment strongly preferred

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