Customer Service Representative
2 days ago
Description
• This job resolves standard and occasional non-standard customer inquiries and concerns. • Engages with customers confidently, performing a full range of customer service duties. • Strives to resolve customer concerns in a single interaction via various modes of communication. • Works independently utilizing the knowledge center to answer inquiries. • Consistently exceeds results for internal adherence, efficiency, and inquiry timeliness. • Resolves customer inquiries with limited escalation consistent with company policies.
Requirements
• Required: 1-3 years experience in customer service or call center environment • Required: High School Diploma/GED • Required: None preferred
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