Director, Integrated Experience Design
3 days ago
Description
• This job will be a key player in re-imagining our Living Health digital experience • Leading strategic work to transform the post-password digital experience for those seeking care • Oversee the end to end process to conceptualize and design how people interact with finding and accessing care • Collaborate with Experience, Strategy, Research, and Design teams • Direct the design of internally developed services within the platform
Requirements
• Required 7 years of related progress experience in the area of specialization, including experience in leading large projects • 5 years in Technology, Business or Healthcare • To include 1 year with strategy / management consulting firms or internal strategy groups of healthcare companies • Preferred 3 years in the design of complex digital platform products and/or "living" design systems OR 3 years applying design process within Agile technology/R&D environments OR 3 years with Health Insurance and/or Provider operations OR 3 years with operational improvement OR 3 years of knowledge of membership, rates, financial, economic and competitive data
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