Manager - Vendor Integration

6 days ago

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

+3 more states

⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $92.3k - $172.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Highmark Health

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Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

health care

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

📋 Description

• JOB SUMMARY This job is the primary customer point of contact for the consultation, planning and management of growth opportunities identified by Sales and primarily associated to Vendor Supported as well as Third Party Administrator (TPA) implementation efforts. • Partners with business stakeholders to ensure transparency throughout the identification of Sales opportunity, Sale execution and implementation of the required capability. • Partnership includes, but is not limited, to communication of financial management of all requests as well as escalation of risks and issue management for each initiative. • Completes tasks through direct report as well as engagement of matrixed staff from dependent/impacted delivery teams. • Engages with targeted vendors to ensure the needs of the customer are being met through standard, repeatable processes in order to deliver positive, cost effective customer experiences. • Primary interaction will be with the Business Owners, Vendors, Direct Reports and Matrixed Staff to monitor progress and ensure quality delivery. • The incumbent drives customer value through identification and implementation of enhanced processes and technology that ultimately decrease cost and increase speed to market. • Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. • Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. • Engage with Vendor Integration Analysts to review and maintain a comprehensive understanding of all active work efforts. • This includes understanding scope, statuses, risks, issues and financials related to in-flight projects as well as prospective initiatives. • Meet regularly (daily) with appropriate business stakeholders to ensure alignment on the customer strategies and business needs to secure upcoming sales opportunities. • Additional points of conversation will be status of in flight projects (timelines and spend) and associated issues and risks requiring discussion and resolution. • Support customer as they identify new business opportunities and gather customer needs as well as engage with vendors. • Participate in conversations with vendors representing the technical aspects of the integration effort. • Engage with Vendor Integration Analysts as well as matrixed resources to solicit, vet and develop process and technology improvement recommendations in support of increased quality, timeliness and cost effectiveness of deliverables. • Champion recommendations as needed to secure necessary support (leadership/financial) to realize benefits. • Develop and maintain collaborative working relationships with Vendors supported by the Vendor Integration Team. • Ensure Vendors are adopting and adhering to HMHS standard processes and technical protocols. • When deviations from standards are necessary, negotiate with vendor to minimize HMHS Impacts. • Build, maintain and share expertise related to all vendor relationships supported by the Vendor Integration team. • Use expertise to encourage development of reusable assets in support of expediting delivery of future vendor opportunities. • Maintain and grow documentation library to support customers and vendors. Other duties as assigned or requested.

🎯 Requirements

• Required Bachelor's Degree in Business Administration, Business Management, Computer Science, Computer Information Systems or related field • Substitutions 6 years of relevant work experience in lieu of a Bachelor’s Degree • Preferred Master's Degree in Business Administration, Business Management, Computer Science, Computer Information Systems or related field • Required 7 years in the Healthcare Industry • 5 years in a management or leadership role • 5 years in Strategic Consulting OR Analytic Consulting • 5 years in Vendor Relations OR Customer Engagement • Preferred 10 years in Information Technology OR Information Systems • 7 years in Sales