Revenue Cycle Senior Project Manager

4 days ago

🇺🇸 United States – Remote

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $93.6k - $147.7k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Ann & Robert H. Lurie Children's Hospital of Chicago

WebsiteLinkedInAll Job Openings

Allergy and Immunology • Brain Tumors • Oncology • Neurosurgery • Palliative Care

1001 - 5000 employees

Founded 1894

⚕️ Healthcare Insurance

🤝 Non-profit

Description

• Responsible for overall management of assigned projects and initiatives, from initiation through closure and transition to standard operating procedures to ensure sustained outcomes as directed by Revenue Cycle PM leadership. • Implement post project auditing at regular intervals to ensure alignment with defined benefits. • Work effectively with all staff, including providers, senior executives, operational leadership and front-line staff. • Facilitate and manage multi-disciplinary project teams; collaborates with operational owners to draft the charter, set goals and priorities for project. • Collaborate closely with information management and operational owners to develop and refine project plans that achieve the desired outcomes within budget. • Maintain accurate project plans to ensure timely completion of activities, modifying as appropriate in collaboration with project leadership timelines and expectations. • Develop, execute and manage project scoping, work plans, schedules, estimated resource requirements and status reports. Manage activities of the project team and acts as central coordinator of project communication. • Demonstrate effective issue escalation, resolution and conflict management skills reinforcing a team-focused culture and ensuring the project continues to move forward. • Communicate project status, including issues and risks, to the project team, stakeholders and leadership. • Present solution options for issues and risks to project leadership, document decision, next steps and assess for impact to project scope, timeline and budget. • Define roles and responsibilities for each member of the team including escalation protocol and decision- making authority. • Follow established revenue cycle processes and protocols for effective project oversight. • Foster teamwork and camaraderie within revenue cycle and with departments across the organization. • Mentor the revenue cycle team on the principles of project management to ensure results are delivered on time, on budget and with the stated benefit. • Design and maintain the revenue cycle project health dashboards, area specific drill downs, and leader summaries. • Design, implement and maintain the share point document repository. • Lead failure analyses, focusing on continuous improvement and developing systems that obviate future errors. • Participate in prioritization and coordination of revenue cycle initiatives and projects. • Participate in development, documentation and improvement of revenue cycle project management processes. • Document and store project artifacts, including, but not limited to outcome, process and balancing measures, success criteria, standard operating procedures, testing plans, validation plans, etc. • Serve as liaison and facilitator between project team, vendors and operational departments. • Work closely with the information management team to prioritize, resource, track and implement initiatives. • Manage integration of vendor tasks; tracks and reviews project-related vendor deliverables.

Requirements

• Bachelor’s degree required. Master’s degree preferred. • Project Management certification with 3+ years of experience required. • Experience with Epic revenue cycle applications required. • Experience managing complex, enterprise-wide healthcare IT projects preferred; certification in an Epic revenue cycle application preferred. • Excellent project management, change management and prioritization. • Effective communication, conflict resolution and problem resolution skills, including facilitation of groups, presenting to groups at all levels, assisting others to present effectively. • Effective listening skills to understand various perspectives and ability to synthesize findings to achieve results. • Excellent analytical and process/systems thinking skills; excellent problem-solving skills. • Demonstrated skills in the use of Excel, Visio, PowerPoint, and other Microsoft Office products. • Demonstrated skills in the use of Jira for project management and product discovery. • Excellent written and verbal skills. • Excellent interpersonal skills, including ability to understand and articulate the needs of the customer and assist them in making the necessary decisions to accomplish their objectives. • Demonstrated ability in earning creditability with leaders across the healthcare organization including clinicians. • Ability to challenge team members to perform against designated timelines in a team-oriented manner. • Experience in an Academic Medical Center is preferred.

Benefits

• Medical, dental and vision insurance • Employer paid group term life and disability • Employer contribution toward Health Savings Account • Flexible Spending Accounts • Paid Time Off (PTO), Paid Holidays and Paid Parental Leave • 403(b) with a 5% employer match • Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage • Tuition assistance • Student loan servicing and support • Adoption benefits • Backup Childcare and Eldercare • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members • Discount on services at Lurie Children’s facilities • Discount purchasing program