Revenue Cycle Senior Project Manager

January 1

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $93.6k - $147.7k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Ann & Robert H. Lurie Children's Hospital of Chicago

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Ann & Robert H. Lurie Children's Hospital of Chicago is a leading pediatric healthcare institution located in Chicago, Illinois. It is renowned for its commitment to providing exceptional care to children, alongside fostering inclusivity and diversity. As an independent hospital, Lurie Children's places a strong emphasis on healing and family care, emphasizing research and education to improve children's healthcare. The hospital offers a diverse range of career opportunities, from nursing and advanced practice to allied health and leadership roles, attracting dedicated employees who are passionate about its mission. Named by Forbes as one of America's Best Midsize Employers, the hospital is dedicated to employee development and provides comprehensive benefits. Lurie Children's is also notable for its numerous accolades, including being the only pediatric hospital in Illinois to earn the 6th Magnet Designation for nursing excellence.

Allergy and Immunology • Brain Tumors • Oncology • Neurosurgery • Palliative Care

1001 - 5000 employees

Founded 1894

⚕️ Healthcare Insurance

🤝 Non-profit

📋 Description

• Responsible for overall management of assigned projects and initiatives, from initiation through closure and transition to standard operating procedures to ensure sustained outcomes as directed by Revenue Cycle PM leadership. • Implement post project auditing at regular intervals to ensure alignment with defined benefits. • Work effectively with all staff, including providers, senior executives, operational leadership and front-line staff. • Facilitate and manage multi-disciplinary project teams; collaborates with operational owners to draft the charter, set goals and priorities for project. • Collaborate closely with information management and operational owners to develop and refine project plans that achieve the desired outcomes within budget. • Maintain accurate project plans to ensure timely completion of activities, modifying as appropriate in collaboration with project leadership timelines and expectations. • Develop, execute and manage project scoping, work plans, schedules, estimated resource requirements and status reports. Manage activities of the project team and acts as central coordinator of project communication. • Demonstrate effective issue escalation, resolution and conflict management skills reinforcing a team-focused culture and ensuring the project continues to move forward. • Communicate project status, including issues and risks, to the project team, stakeholders and leadership. • Present solution options for issues and risks to project leadership, document decision, next steps and assess for impact to project scope, timeline and budget. • Define roles and responsibilities for each member of the team including escalation protocol and decision- making authority. • Follow established revenue cycle processes and protocols for effective project oversight. • Foster teamwork and camaraderie within revenue cycle and with departments across the organization. • Mentor the revenue cycle team on the principles of project management to ensure results are delivered on time, on budget and with the stated benefit. • Design and maintain the revenue cycle project health dashboards, area specific drill downs, and leader summaries. • Design, implement and maintain the share point document repository. • Lead failure analyses, focusing on continuous improvement and developing systems that obviate future errors. • Participate in prioritization and coordination of revenue cycle initiatives and projects. • Participate in development, documentation and improvement of revenue cycle project management processes. • Document and store project artifacts, including, but not limited to outcome, process and balancing measures, success criteria, standard operating procedures, testing plans, validation plans, etc. • Serve as liaison and facilitator between project team, vendors and operational departments. • Work closely with the information management team to prioritize, resource, track and implement initiatives. • Manage integration of vendor tasks; tracks and reviews project-related vendor deliverables.

🎯 Requirements

• Bachelor’s degree required. Master’s degree preferred. • Project Management certification with 3+ years of experience required. • Experience with Epic revenue cycle applications required. • Experience managing complex, enterprise-wide healthcare IT projects preferred; certification in an Epic revenue cycle application preferred. • Excellent project management, change management and prioritization. • Effective communication, conflict resolution and problem resolution skills, including facilitation of groups, presenting to groups at all levels, assisting others to present effectively. • Effective listening skills to understand various perspectives and ability to synthesize findings to achieve results. • Excellent analytical and process/systems thinking skills; excellent problem-solving skills. • Demonstrated skills in the use of Excel, Visio, PowerPoint, and other Microsoft Office products. • Demonstrated skills in the use of Jira for project management and product discovery. • Excellent written and verbal skills. • Excellent interpersonal skills, including ability to understand and articulate the needs of the customer and assist them in making the necessary decisions to accomplish their objectives. • Demonstrated ability in earning creditability with leaders across the healthcare organization including clinicians. • Ability to challenge team members to perform against designated timelines in a team-oriented manner. • Experience in an Academic Medical Center is preferred.

🏖️ Benefits

• Medical, dental and vision insurance • Employer paid group term life and disability • Employer contribution toward Health Savings Account • Flexible Spending Accounts • Paid Time Off (PTO), Paid Holidays and Paid Parental Leave • 403(b) with a 5% employer match • Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage • Tuition assistance • Student loan servicing and support • Adoption benefits • Backup Childcare and Eldercare • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members • Discount on services at Lurie Children’s facilities • Discount purchasing program