Director - Hub Operations

2 days ago

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CareMetx, LLC

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Technology solutions for life sciences • Mobile and dashboard solutions • Specialty Hub services • Data analysis and reporting

501 - 1000

Description

• Under the general direction of Senior Operations leadership, the Director is responsible for managing the reimbursement and other hub services related to specialty pharmaceutical, biotech and medical device manufacturer clients. • The Director is responsible for the oversight of all team members providing the full range of services for specific programs. • The position will participate in other related projects and perform other functions as may be required from time to time. • Manage the existing team for operations related to manufacturer programs • Responsible for the management of the client program manager(s) • Participate in strategic and tactical planning sessions • Make recommendations in the development of long-term strategies • Present strategic and operational plans for the development of new • Participate in proposal writing, contracting, client presentations, and pricing • Involved with the development of policies, standard operating procedures and work instructions for manufacturer • Responsible for overseeing the recruitment, training and management of program teams • Performs related duties as assigned.

Requirements

• College degree preferred • Requires broad knowledge and training in the fields of healthcare, specialty pharmacy and reimbursement • Requires a minimum Seven (7) years of experience • At least 5 years in a progressive management role • A minimum experience in the pharmaceutical industry is required • General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes • Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs • Knowledge of full service call center programs preferred