Account Manager

October 26

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Caris Life Sciences

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Biotechnology • Molecular Profiling • Genomics • Personalized Medicine • Diagnostics

1001 - 5000 employees

Founded 2008

🧬 Biotechnology

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Description

• Responsible for growth of all accounts in the territory • Driving growth at existing accounts • Nurturing and fostering deep customer intimacy • Supporting the Molecular Oncology Specialist in acquiring new accounts • Ensuring customer expectations are exceeded on all orders • Provide highest level of customer support and satisfaction • Successfully executes customer retention • Interacts with existing customers to “Add Value” resulting in increased sales and service to clients • Evaluates current and prospective customer sites and prepares strategies & programs to improve revenue, costs, and productivity • Ability to present and demonstrate different Caris technology solutions • Establish a frequent communication schedule with MOSs, Client Services and management • Develop and maintain “practical” knowledge of competitive products, services, technology solutions, and reimbursement/billing issues • Maintain all assigned company assets including laptop computer, iPhone, etc. • Submit all necessary paperwork accurately and in a timely manner • Demonstrates “practical” knowledge of molecular profiling technology solutions and competitive strategies • Meet all assigned targets and goals set by management • Provide meeting and trade show support as required • Supports physicians with the complexity of the ordering and interpretation of the CMI platform. • Engages with on-site hospital billing department to follow-up on specific claim details.

Requirements

• Bachelor’s degree required • Previous experience of 3+ years of successful Sales and/or Account Management experience is required • Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers • General understanding of business policies and practices • Ability to quickly learn and apply knowledge of proprietary software programs • Valid driver's license, clean driving record, reliable vehicle, and automobile insurance that meets Caris requirements. • Willingness to travel regularly, locally or on day trips, to meet in person with clients and prospects.