Senior Product Manager - User Retention & Engagement

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CB Insights

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venture capital • M&A • corporate strategy • growth equity • private equity

201 - 500

💰 $10M Series A on 2015-09

Description

• Develop a state-of-the-art product. Make sense of the future. Use data to drive business. • You will lead a product development team focused on user retention and engagement. Your team’s surface area includes the personal briefing–an AI created analysis of events unique to each user–personalization, alerts, notifications, and lists. • Solve problems for customers, using qualitative (interviews, user testing) and quantitative (usage analysis, experimentation) means to discover pain, define problems, and validate solutions. • Shape new initiatives by working backwards from the customer experience to write compelling mock press releases and FAQs. Articulate, defend, and develop your point of view with C-level stakeholders. • Drive new initiatives with extreme focus, top speed, and rigorous quality. • Serve as product owner for a top-notch development team. Organize the backlog, crush blockers, minimize distractions. • Collaborate tightly with your designer and engineering lead as a trio to lead your team. • Define, report on, and deliver improvements in user retention and engagement.

Requirements

• You solve customer problems. You’re endlessly curious about their needs, desires, fears, and work, and reveal real problems through incisive interviewing and analysis. • You have deep empathy for users and consider every detail of their experience, from UX to copy to positioning to the buying process. • You’ve shipped new products or features end-to-end, from ideation to delivery to continuous improvement. • You’re impatient and relentless. • You write and think clearly. • You display executive presence with senior leaders and clients. You focus on what matters, answer questions directly, and speak to facts over selling. • You’re compelling with large audiences. You tell stories using data and customer experiences. • You bring energy and clarity. Other functions want to work with you. • You’re fascinated by artificial intelligence. You’ve experimented with LLMs at work or in your free time and you take a perspective about how it can transform work–both yours and your customers’. • At least 5 years’ experience, with 3 in product management for enterprise SaaS.

Benefits

• Award-winning culture: recognized by Inc., Glassdoor, and Built-in for leadership, career opportunity, and engagement • Industry Insight: over 500k+ people follow our tech newsletter: sign up here • Holistic compensation: cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, Gympass, multiple mental health resources, pet insurance, 401k match, annual education stipend, and generous paid time off.