CBREX
CBREX is the world’s largest recruiting agency marketplace that offers AI-powered resume screening and complete talent sourcing solutions for both full-time and contract jobs. It connects companies with specialized recruiting agencies, streamlining the hiring process and enhancing recruiter productivity through automated workflows and centralized communication. With an extensive network of pre-screened agencies, CBREX helps organizations quickly fill hard-to-hire roles across various industries and geographies.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
Remote Sportswear Customer Care Representative, Polish and English
February 8
CBREX
CBREX is the world’s largest recruiting agency marketplace that offers AI-powered resume screening and complete talent sourcing solutions for both full-time and contract jobs. It connects companies with specialized recruiting agencies, streamlining the hiring process and enhancing recruiter productivity through automated workflows and centralized communication. With an extensive network of pre-screened agencies, CBREX helps organizations quickly fill hard-to-hire roles across various industries and geographies.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
📋 Description
• Handle customer inquiries via phone, email, and chat in a timely and professional manner. • Resolve issues related to orders, deliveries, returns, and product information. • Maintain an in-depth understanding of the client's sportswear products and services to provide accurate assistance. • Follow company protocols and guidelines for customer interactions and escalations. • Document customer interactions and updates in the system accurately. • Collaborate with other team members to ensure seamless customer service. • Stay updated on company policies, product launches, and promotional campaigns.
🎯 Requirements
• Proficiency in Polish (B2 and higher, written and spoken) and English (B2+, written and spoken) • Strong communication and problem-solving skills. • Ability to work in a rotational shift schedule. • Basic computer literacy and familiarity with customer service tools. • Local residency in Bulgaria is mandatory. • EU member state passport or a valid residence card for Bulgaria or a refugee certificate
🏖️ Benefits
• Monthly transportation/internet allowance of 50 BGN net • Additional payment for night hours (if applicable) • 500 BGN bonus for life events (marriage, birth/adoption, or university graduation) • Comprehensive medical plan (health and dental care) • Life insurance • Multisport Card (co-financed by the employer) • Discounts on various goods and services
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💰 $300M Secondary Market on 2014-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
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