CCR GROUP is a company that specializes in providing omnichannel service solutions, cloud transition consulting, and advanced call center management services. Founded in 2011, CCR focuses on integrating systems for process management, customer experience, and communications centers. The company offers cloud-based call center platforms ensuring easy management, scalability, and enhanced customer satisfaction, supported by strong analytics capabilities. CCR also guides businesses in migrating to cloud-based infrastructures, optimizing their IT setups. With products like EasyConnect Video, CCR strengthens customer interaction through innovative video communication solutions. It operates across various sectors including banking, insurance, telecommunications, and e-commerce, offering comprehensive solutions tailored to company-specific needs.
Telecommunications • Finance • Health Care • Customer Service • Customer Experience
November 4
Sales leader for new sales opportunities in media and advertising industry.