CCR GROUP is a company that specializes in providing omnichannel service solutions, cloud transition consulting, and advanced call center management services. Founded in 2011, CCR focuses on integrating systems for process management, customer experience, and communications centers. The company offers cloud-based call center platforms ensuring easy management, scalability, and enhanced customer satisfaction, supported by strong analytics capabilities. CCR also guides businesses in migrating to cloud-based infrastructures, optimizing their IT setups. With products like EasyConnect Video, CCR strengthens customer interaction through innovative video communication solutions. It operates across various sectors including banking, insurance, telecommunications, and e-commerce, offering comprehensive solutions tailored to company-specific needs.
Telecommunications • Finance • Health Care • Customer Service • Customer Experience
November 4, 2024
CCR GROUP is a company that specializes in providing omnichannel service solutions, cloud transition consulting, and advanced call center management services. Founded in 2011, CCR focuses on integrating systems for process management, customer experience, and communications centers. The company offers cloud-based call center platforms ensuring easy management, scalability, and enhanced customer satisfaction, supported by strong analytics capabilities. CCR also guides businesses in migrating to cloud-based infrastructures, optimizing their IT setups. With products like EasyConnect Video, CCR strengthens customer interaction through innovative video communication solutions. It operates across various sectors including banking, insurance, telecommunications, and e-commerce, offering comprehensive solutions tailored to company-specific needs.
Telecommunications • Finance • Health Care • Customer Service • Customer Experience
• responsible for growing the business • engage clients through cold calling, networking, and social media • develop knowledge of products and services • conduct market analysis • set up meetings with potential clients • prepare and deliver presentations • negotiate and close deals • collaborate with team members • maintain prospect/client info • attend industry tradeshows
• 5+ years of new business sales experience • proven new business / new sales “hunter” mentality • sales leader to drive new sales and opportunities • ability to articulate value proposition • coordinate and lead all sales activity through the sales cycle • actively seek out and engage clients through cold calling, networking and social media • develop and maintain high level relationships with influencers in the market • conduct market analysis to identify selling possibilities • prepare and deliver appropriate presentations on products and services • negotiate/close deals and handle complaints or objections • collaborate with team members to achieve better results • gather feedback from clients and prospects • build strong relationships and navigate political pitfalls within the prospective organization • attend industry tradeshows • drive accountability for results • grit and persistence in long sales cycles • commitment to exceptional customer service
• free daily lunch for employees • gym membership reimbursement • health insurance • dental insurance • vision insurance • paid time off • paid holidays • 401k program • quarterly profit sharing • short & long term disability • life insurance • lots of development opportunities to help you grow your professional career
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