Field Service Account Manager

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CDK Global

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CRM • Digital Retail • Fixed Operations • IT Solutions • Data & Intelligence

5001 - 10000

Description

• Responsible for coordinating and installing CVR products into clients • Provide training and ongoing support to increase transaction volume • Seek out untapped revenue potential with existing customers • Convey CVR value to customers' management • Conduct Business Reviews with top tier customers • Prepare for and lead customer-facing meetings • Analyze client volume and present CVR value to stakeholders • Maintain communication with Territory Manager

Requirements

• 1-3 years of Industry/Dealership knowledge highly desirable • PC hardware and software proficiency is required, including Microsoft Office, Windows operating systems and light networking • Advanced technical troubleshooting skills, operating system knowledge, hardware knowledge • Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence • Ability to manage an assigned book of accounts in a multi-state territory • Experienced and comfortable in virtual and customer facing contact • Communicates effectively, both oral and written • Be well organized and manage time efficiently with the ability to prioritize tasks in a fast-pacing ever-changing environment • Ability to communicate at all levels of an Automobile Dealership • Takes responsibility for the outcome of assigned duties and installs • 50% travel including overnight travel to meet with customers and business partners

Benefits

• Medical, dental, and vision benefits • Paid Time Off (PTO) • 401K Matching Program • Tuition Reimbursement