CDW
CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.
Security • Cybersecurity • Health Tech • Retail Tech • Small Business Tech
Principal Field Solutions Architect - CX
January 18
CDW
CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.
Security • Cybersecurity • Health Tech • Retail Tech • Small Business Tech
📋 Description
• Technical pre-sales support of Customer Experience related opportunities across defined geographies • Design and present Customer Experience solutions with partners • Position value proposition and basic ROI fundamentals for proposed solutions • Explain Contact Center and AI solution differentiation
🎯 Requirements
• Bachelor’s Degree or equivalent experience • 7-years minimum technical pre-sales or technical architecting experience • Minimum of seven years selling Contact Center solutions and professional services is a plus • Knowledge of ACD and IVR systems • Knowledge of multiple Contact Center platforms and Independent Software Vendors (ISV)
🏖️ Benefits
• Employee benefits available through the company’s benefit portal • Annual bonus target of $35,000 subject to terms and conditions of plan • Equal Opportunity Employer committed to diverse and inclusive workplace • Opportunity to work with a leading multi-brand technology provider
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