Project Manager - Customer Onboarding

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CENTEGIX

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School Safety • IoT • Safety and Security • Emergency Notification • Crisis Management

51 - 200

💰 Private Equity Round on 2021-08

Description

• CENTEGIX™ is the leader in incident response solutions. • Join a passionate, technology savvy team with a mission that is truly life-saving. • Act as the primary point of contact for new clients implementing any component of our Safety Platform. • Manage and lead the end-to-end customer onboarding and implementation process for new Safety Platform and conversion customers. • Coordinate equipment installation with customers and installation team. • Ensure regular communication, setting clear expectations, and managing customer relationships. • Develop and maintain project plans and timelines to ensure all project deliverables are met on time. • Focus on delivering a positive onboarding experience for the customer.

Requirements

• 3-5 years of experience in a project management role • 0-15% Travel • Software Application Customer Onboarding experience required – Education Technology software a plus • Monday.com and/or Salesforce or similar experience required • Ability to work within multiple time zones in the USA • Strong Project Management Skills • Competent and Resourceful project leader, able to drive cross-functional collaboration to ensure customer success • Excellent verbal and written communication skills, including leading meetings and presentations both in-person and virtually • Proven customer facing experience • Strong experience with using Microsoft Excel, Word and PowerPoint, G-Suite or equivalent tools • Ability to multitask, prioritize and manage time effectively

Benefits

• Remote first work environment; we offer workplace flexibility • Participation in company wide discretionary bonus • 15 days paid time off(prorated) • 10 paid holidays • Monthly device(s) reimbursement • We offer a range of Healthcare plans to meet your needs (medical, dental, vision) • 401(k) Plan with 4% employer contribution to help you plan for the future • Employee Referral Bonus • Charitable Program Match