Issue Resolution Business Analyst - III

December 14

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Centene Corporation

WebsiteLinkedInAll Job Openings

Contracting • Network Development • Managed Care

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Description

• Perform various analysis and interpretation to link business needs and objectives for assigned function • Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems • Identify and analyze user requirements, procedures, and problems to improve existing processes • Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations • Identify ways to enhance performance management and operational reports related to new business implementation processes • Coordinate with various business units and departments in the development and delivery of training programs • Develop, share, and incorporate organizational best practices into business applications • Diagnose problems and identify opportunities for process redesign and improvement • Formulate and update departmental policies and procedures • Serve as the subject matter expert on the assigned function product to ensure operational performance • Ability to travel • Performs other duties as assigned • Complies with all policies and standards

Requirements

• Bachelor’s degree in related field or equivalent experience • 4+ years of business process analysis experience in healthcare industry and/or customer service or enrollment functions • Experience managing projects with a high reliance on technology • Knowledge of data integration, software enhancements/planning and Agile preferred

Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules