Product Operations Specialist

Yesterday

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Logo of Centene Corporation

Centene Corporation

Contracting β€’ Network Development β€’ Managed Care

Description

β€’ Supports the implementation and ongoing operational maintenance of assigned product(s) β€’ Identifies opportunities for integrated process improvement β€’ Supports leadership in analyzing and identifying process improvement opportunities β€’ Proactively identifies trends and root cause analysis for complex escalations β€’ Creates reports and presentations for department leadership β€’ Ensures member communications contain appropriate information and are effectively implemented β€’ Performs other duties as assigned

Requirements

β€’ A Bachelor's Degree in business administration, Human Services or equivalent β€’ 1+ year of experience in Leading or supporting projects in Benefits, Product Management, Marketing and Sales, Strategic Planning, and/or Project Management β€’ Data analysis and process improvement in Benefits, Healthcare or Regulatory/Government Affairs β€’ Vendor management or oversight, preferably with healthcare vendors β€’ 1+ year of experience in customer service experience in a healthcare contact center or customer service environment

Benefits

β€’ competitive pay β€’ health insurance β€’ 401K and stock purchase plans β€’ tuition reimbursement β€’ paid time off plus holidays β€’ flexible approach to work with remote, hybrid, field or office work schedules

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