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πΊπΈ United States β Remote
π Florida β Remote
π΅ $22 - $38 / hour
β° Full Time
π’ Junior
π‘ Mid-level
βοΈ Operations
β’ Supports the implementation and ongoing operational maintenance of assigned product(s) β’ Identifies opportunities for integrated process improvement β’ Supports leadership in analyzing and identifying process improvement opportunities β’ Proactively identifies trends and root cause analysis for complex escalations β’ Creates reports and presentations for department leadership β’ Ensures member communications contain appropriate information and are effectively implemented β’ Performs other duties as assigned
β’ A Bachelor's Degree in business administration, Human Services or equivalent β’ 1+ year of experience in Leading or supporting projects in Benefits, Product Management, Marketing and Sales, Strategic Planning, and/or Project Management β’ Data analysis and process improvement in Benefits, Healthcare or Regulatory/Government Affairs β’ Vendor management or oversight, preferably with healthcare vendors β’ 1+ year of experience in customer service experience in a healthcare contact center or customer service environment
β’ competitive pay β’ health insurance β’ 401K and stock purchase plans β’ tuition reimbursement β’ paid time off plus holidays β’ flexible approach to work with remote, hybrid, field or office work schedules
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