Senior ERP Consultant - Dynamics

2 days ago

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Centre Technologies

WebsiteLinkedInAll Job Openings

Managed Services • Hosting Services • Virtualization • Co-location • Cloud Computing

51 - 200 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Debt Financing on 2019-01

Description

• This Senior Consultant role works as the lead consultant on client’s Dynamics Business Central (BC) projects. • This position will utilize best practices and methodologies to design, implement, and/or upgrade solutions for BC in the Microsoft Cloud and client on-premises installations. • Consultants will also work with the internal team to provide subject matter expertise and escalated support issues for existing customers. • This role will also assist in continuing to evolve procedures and best practices. • Design, Test, Train, Implement, and Support customizations in Dynamics BC for new and existing customers. • Provide support to reconcile and fix Dynamics BC data, as required. • Identify software or service opportunities including training, modules, business process consulting, and development. • Document and communicate issues, risks, and changes within internal CRM and project management software. • Coordinate application updates, hotfixes, and upgrades for existing customers. • Backup role for Application Support Desk and escalated support issues. • Assist with creating and maintenance of internal and external product training curriculums and documentation. • Participate in periodic online training classes held for hosted clients. • Assist Centre Developers in testing and rollout of new customizations and products. • Maintain a billing utilization rate of 75% or greater.

Requirements

• Bachelor’s Degree or higher preferred • 3+ years of experience working on design, configuration, and support of Dynamics NAV and/or Business Central • Great communication and problem-solving skills • Highly self-motivated and directed, keen attention to detail • Ability to work in fast-paced environment running multiple tasks under tight deadlines • Exceptional customer service orientation • Extensive experience working in a team-oriented, collaborative environment

Benefits

• Paid Time Off • Paid Holidays • Medical, Dental, Vision, and 401(k) with employer match contributions • Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally