Salesforce CRM Technical Manager

March 4

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Logo of Centro Benefits Research

Centro Benefits Research

Centro Benefits Research is an ancillary benefits consulting and technology firm that enables brokers and carriers to deliver optimal outcomes for their customers. With its deep industry knowledge and expert consulting, Centro focuses on enhancing client outcomes while increasing agency revenue and reducing operating costs. The firm's technology solutions streamline the quoting process and provide brokers with tools to manage their business efficiently, leading to improved proposal accuracy and quicker turnaround times.

Research • Technology • Consulting • Employee Benefits • Enrollment Support

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

📋 Description

• Lead and manage a team of Salesforce Developers • Oversee the design, development, and implementation of custom Salesforce solutions • Collaborate with a dedicated CRM Product Manager and PO and business users • Plan, execute, and oversee Salesforce projects to deliver on time and on budget • Lead the design and development of custom solutions using Lightning components and other Salesforce technologies • Develop and maintain integrations between Salesforce and other business systems • Identify opportunities for engineering process improvements and implement best practices • Maintain and enhance existing Salesforce applications, ensuring optimal performance and reliability

🎯 Requirements

• 5 + years in Salesforce development and administration • 3 + years in managing engineering teams with a proven record of leading and building technical teams • Proven track record of building and delivering software to solve complex business problems • Exceptional communication and interpersonal skills with both technical and non-technical audiences • Strong knowledge of Salesforce architecture, including Sales and Service Clouds • Proficiency developing with Lightning components, Apex, Visualforce, and Salesforce APIs • Ability to diagnose, and provide high level troubleshooting and resolution of technical issues related to Salesforce • Own incident management and post-incident analysis • Proficiency in git and using cloud git platforms such as GitHub • Proficient with modern CICD tooling and DevOps practices • GitHub Actions experience, or similar, is a plus • Deep experience with SOQL • Practical understanding of authentication and authorization • Demonstrate a strong security-focused mindset • Salesforce Certified Platform Developer and Administrator certification desired, additional Salesforce certifications a plus

🏖️ Benefits

• Health benefits • Wellbeing benefits • Retirement benefits • Paid time off • Overtime pay for non-exempt employees • Learning and development programs • Job-related expense reimbursement • Employee perks and discounts

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