Customer Service Representative

October 22

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Logo of California FAIR Plan Association

California FAIR Plan Association

Basic Dwelling Insurance and Fire insurance

51 - 200

Description

β€’ Provides information to callers regarding payment or policy status and correspondence. β€’ Assists customers at the front desk when necessary. β€’ Handles agency licensing tasks and resolves customer or broker questions/problems.

Requirements

β€’ High school diploma and basic computer skills required. β€’ 1 year of insurance experience (coverage knowledge) and customer service / call center experience required. β€’ Exhibit good communication skills with emphasis on phone skills. β€’ Demonstrate good interpersonal skills (both internal and external) and work well in a team environment. β€’ Bilingual (English/Spanish) preferred.

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