Customer Service Representative

12 hours ago

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California FAIR Plan Association

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Basic Dwelling Insurance and Fire insurance

51 - 200

Description

• Provides information to callers regarding payment or policy status and correspondence. • Assists customers at the front desk when necessary. • Handles agency licensing tasks and resolves customer or broker questions/problems.

Requirements

• High school diploma and basic computer skills required. • 1 year of insurance experience (coverage knowledge) and customer service / call center experience required. • Exhibit good communication skills with emphasis on phone skills. • Demonstrate good interpersonal skills (both internal and external) and work well in a team environment. • Bilingual (English/Spanish) preferred.