Senior Manager - Technical Success Management

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Chainguard

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Chainguard is a company that specializes in building secure container images to enhance software security and compliance. Their products include low-to-zero CVE container images, which are updated daily to maintain security and compliance standards such as FedRAMP, NIST 800-53, PCI-DSS, SOC2, and CIS benchmarks. Chainguard focuses on reducing vulnerabilities, automating compliance, and supporting development workflows without compromising on innovation and productivity. The company serves a wide range of industries, including highly regulated sectors, by providing hardened image solutions to mitigate software supply chain risks and enhance application security.

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

🔒 Cybersecurity

📋 Description

•Chainguard is the secure foundation for software development and deployment. •The Director of Technical Success Management (TSM) will report to the VP of Customer Success. •Partner closely with other TSM leaders in building and shaping the function. •Demonstrate strong people management skills, experience building out a TSM function. •Drive operational excellence and scale in TSM function.

🎯 Requirements

•At least 5+ years of proven experience in a leadership role, with a strong background in people management. •Experience in Cybersecurity, DevOps, or an adjacent space. •Bachelor’s degree in a relevant field; advanced degree preferred. •Demonstrated success in building and scaling TSM functions. •In-depth knowledge of project management methodologies and practices. •Excellent communication and interpersonal skills, with the ability to engage with both internal teams and external clients and executive level personas. •We are remote friendly, but this role needs to be based in the United States.

🏖️ Benefits

•Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a $400 monthly stipend for coworking spaces, phone and internet costs. •Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). •100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. •∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. •18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.